I remember the days when Rogers offered unlimited evenings and weekends, evenings starting at 6 p.m. seems like a lot of many and many years ago, but I always thought that 6 PM was a reasonable time as "the night". Since my debut as a mobile adopter, Rogers kept pushing back time, and the last, I've checked the evenings ' begin at 8 a.m. According to the "big red". That being said, it seems that Rogers feels heat and make some changes.
According to an internal memo spotted by people of good to The cellular guru, Rogers is hitting their threshold of night until 6 PM, just like the good ' ol days. Woohoo! The only sad thing is, this "offer" is available to keep for 3 years and I call it an "offer" because they only put this affordable for the up to 31 December. A shame… a shame indeed.
I am a Rogers customer myself and I've dealt with a lot of, say, * stuff * with the carrier over the years. For a sales force that cannot say their left hand their right to plans for incorrect data triggered my account for $1200 monthly invoices mysteriously appear on my statement… credit card Yes, it is true, I have seen everything. I know that I am not alone when I say that I had to deal with a lot of shit with Rogers… But I guess the point of my hiking is this… if Rogers is to make happy customers, they should make things, things like the threshold evenings 6 PM something which is standard in all areas. Put this expiration date and it offer no for a term of three years only. Competition for juicy monthly contracts is only stiffer… and it is time to build some REAL with your customers and potential customers goodwill until it is too late.
I should add, I know that many people good at Rogers. I want to descend upon them too hard, but I cannot ignore the fact that I had to deal with grief over to many. Indeed, much grief. It is time for executives and the higher ups carrier to begin to do some things right themselves. I know locate only figures and best companies making decisions that they can… But sometimes the best decision company, you can do is to deal with the only thing that matters… your client.
